Cocoon Spa

Tania Willsdon 2 months ago

I had the Hope Package with Brianna and it was hands down the best spa experience I’ve ever had. I’ve had many massages and facials, but this felt truly special. She focused on areas I’ve never had treated before, particularly behind my ears and around my head — incredibly relaxing and so unique. I’ve already recommended Brianna to others and will absolutely be requesting her again.

Carolyn Curtis a month ago

Cocoon is a beautiful spa and the staff are lovely. Unfortunately they have a severe issue with the cleanliness of their linen. I walked into my treatment room and it smelt of rancid oil. This has been the case for a number of visits now. The towels are thick, heavy and smell - this is certainly not the norm for a day spa. A number of friends have now also noticed the same. I would certainly return if this was addresses.

Naomi Roberts a month ago

I attended for the pregnancy pause treatment and it was exactly what I needed. The space is so calm and tranquil. The staff are lovely and my masseuse tailored my massage to my pregnancy aches and pains. I left feeling so relaxed! A must visit for mummas to be.

Sarah Newman 4 months ago

I had the most amazing facial today. Most relaxing hour of my life! I asked the name of the therapist and I’ve forgotten (started with an S) - she was brilliant. Even massaged my hands and head/shoulders whilst the different peels were on. Skin is glowing. Will be back :)

Alana Winter 4 months ago

If you don't gel with abrupt people, this isn't the place for you. You're paying for a service, but they act like you're bothering them, just walking through the door. Every time I've had a service, they've either been short-staffed, or made a booking error, or running behind etc (this has happened on at least 5 occasions). I don't mind waiting, I'm chilled out, I understand things can go wrong. But to then be met with rudeness like they've had to go above and beyond to accommodate me, when I am in fact the one accommodating them (even though I'm punctual) and paying them, it's frustrating. They're my local, but even this chilled gal's at her end with this. I'm paying to de-stress, not to be amped up walking in and walking out. The services are good, I've only had one rough service, a facial, she kept rubbing my face down with a dry towel, and the edging was too abrasive for my soft/thin face skin. This was a one-off on one of the days when they made a booking error.