Flawless Aesthetics Clinics Parramatta

I recently visited Flawless Aesthetics and I am absolutely thrilled with my experience. From the moment I walked in, the entire team made me feel welcome and at ease. The clinic is beautiful, spotless and has a very calm, professional atmosphere. All of the doctors at Flawless Aesthetics are truly amazing. They are incredibly knowledgeable, thorough and genuinely caring. They took the time to listen to my concerns, explain every step of the process and answer all of my questions, so I felt completely comfortable and informed the whole way through. The results have exceeded my expectations everything looks natural, fresh and exactly how we discussed. I have never had so many compliments.

Dr Micheal and Nurse Esther did a fantastic job with my Non Surgical Rhinoplasty. Nurse Esther was so clear with the consultation and made me feel very comfortable as I was really nervous about doing this procedure, she went through every single thing with me in detail and gave me all the answers to my questions, She did an exceptional job! Dr Micheal was so gentle while doing the filler and he went over everything with me and gave me even more reassurance to make me feel really brave, he kept stopping to ask how I feel and if I want to change anything and if I wanted to I wasn’t scared to say maybe do a bit more here or here ect. Definitely recommend they did a fantastic job!

I want to give a huge thanks to Flawless Aesthetics for their incredible generosity. I had a massive pimple on my nose two days before my wedding, and the lovely staff fit me in at the very last minute for an extraction and red light therapy…..free of charge! Life savers honestly. I was blown away by their kindness. I’ll definitely be back with my girls to support their service. What a beautiful team.

Extremely disappointing experience with Flawless Aesthetics. If I could give a negative star I would My sister and I had a booking scheduled, and we were left waiting over 1.5 hours past our appointment time. To make matters worse, the receptionist had specifically told us to arrive earlier, yet we were still left waiting with no regard for our time. The biggest issue was the complete lack of communication and professionalism regarding pricing. Before booking, I specifically called and confirmed the cost of my nose touch-up treatment. I was clearly quoted and reassured by the receptionist that the treatment would be $390. However, when I arrived at the clinic, I was suddenly told the treatment would cost $1,200. After raising the issue, the clinic reviewed the recorded phone call and confirmed that their receptionist had in fact mixed up the dates of my previous treatment and incorrectly quoted me the $390 price. They admitted the mistake was made on their end and acknowledged that I had been told the lower price. Despite confirming that their staff member had provided incorrect information, they refused to honour the quoted price or offer any reasonable resolution. This situation reflects poor staff training, poor communication, and a lack of accountability. Customers should not be expected to pay for mistakes made by the clinic’s own staff. Having a business acknowledge its error but then refuse to take responsibility for it is incredibly frustrating and unprofessional. What made the situation even more disappointing was that Dr Michael did not come out personally to acknowledge the mistake, apologise, or discuss the issue with us directly. For an error of this magnitude, I expected some level of accountability and professionalism from the practitioner himself. Instead, all communication was left to the receptionist, despite the clinic admitting that the misinformation originated from their side. As a client, it is incredibly frustrating to have your time wasted, be given incorrect pricing information, and then be expected to absorb the consequences of a mistake made by the clinic. Overall, I left feeling that my time was wasted and that customer service was not valued. I would strongly recommend that anyone considering treatment here DO NOT COME HERE !!!