MedCentral GP Clinic

How does this practice stay open? Extremely unprofessional. I was placed on hold and then disconnected. When I called back, reception claimed I wasn’t hung up on and that “the phone automatically disconnects if they don’t get to it in time.” What kind of business practice is that? I can only imagine how many patients they lose. A friend of mine, who is on a disability pension and holds a healthcare card, attended an appointment and was charged around $80. The GP pushed him to get a blood test that wasn’t necessary, then continued to pressure and harass him about it. To make matters worse, he was asked to return and pay for another appointment just to receive non-urgent results. We will never return to this clinic. They are also the only practice we know of that still requires masks, which adds to the overall outdated and unfriendly experience. If I could give zero stars, I would.

This clinic doesn’t know time value. Everytime I visit it’s more than 30 minutes late. Never coming back. Are you really doctors? Please chuck your certificates. If you don’t know value of time you don’t deserve to be doctors & run practice

We, both my husband and myself, have nothing but praise for the professionalism and caring of all staff we have encountered at MedCentral GP Clinic. The staff in Reception have always been very helpful and courteous when dealing with any requests we have had. All medical staff are very patient and have a caring attitude. We particularly want to mention, and express our gratitude to Dr Mohammed Neezam Ahmed. He has looked after my husband, who has multiple complicated medical problems for the past 6 years in a very caring and positive way.

Dr. Rubina Afroz is an outstanding GP—compassionate, knowledgeable, and truly dedicated to her patients. She takes the time to listen carefully, explains everything clearly, and always ensures that I feel heard and supported. Her thorough approach and genuine care have made a big difference in my health journey. The team at Med Central GP Clinic is also friendly and efficient, making every visit smooth and stress-free. I highly recommend Dr. Rubina to anyone looking for a reliable and caring doctor.