Collective Beauty Salon & Med Spa

Karla Rangel 4 months ago

***UPDATE *** I spoke with the owner Tina the next morning after I posted my review. I love that she genuinely showed concern and offer me to come back to the salon to get my hair fix to what I originally wanted. I met with Allie, and she was so sweet. She walk me through the process and was in communication with me at all times. She was able to strip down the dark awful black color, and make it look way closer to what I wanted. Allie would not let me tip her so I gave her a hug! I felt more like myself and she was nothing but wonderful through the entire process. So I did update my rating because Tina and Allie showed me how much they care for me as a client. I would definitely be back, and more likely only see Allie- since she was so pleasant. Thank you so much Tina and Allie- love my new hair color ! ( new pic updated) Today was my first time visiting an I wasn’t at all very impressed with this salon. Bailey was sweet and nice and yes I still very much tip her because she was kind . However, unfortunately there were a few issues and concerns. First, I arrived 10 minutes early and wasn’t seen till 20 minutes after my scheduled appointment. I understand when it’s busy however when I showed Bailey (the stylist) a picture of what I wanted. She looked at the image one time and never communicated the entire process with me. When it was all set and done’ my hair looked nothing like the pictures. When I mention to her that I felt the color was too dark’ she said within time it would wash out. I said ok, paid $200 when it was all set and done. Then I notice that my hair wasn’t fully washed properly. That my fingers and nails turned black from the dye. I did notice she didn’t run the water underneath my head but I assume she knew what she was doing. So I called the salon twice and all I got was a Verizon connection. I think I tried 3 times, and couldn’t get the call to go through. ( yes I double checked the number) I gave them 3 stars because again both ladies today were nice and polite. Sadly, I don’t believe I will be coming back as I feel very disappointed as this dark color isn’t what I requested. Communication is important to me’ and if I was told they couldn’t give me this same style as my sample. I would have said ok and found someone else who could. But that wasn’t the case at all. I paid a lot of money and didn’t get what I requested.

Ashley Charton 3 months ago

I just moved to the area and found Collective from a Google search. I had called around to a few other salons and collective was the only one who took the time to listen, get me scheduled, and pair me with a stylist who was experienced in what I wanted. When I arrived the receptionist was super friendly and helpful. The salon was clean and welcoming! Baylie did a quick consultation with me to figure out what I wanted to do and recommended some adjustments dnd techniques that would really make it last. She took me back to my roots and matched my natural color while giving it some dimension and face framing. I love the cut, color, and the conversation with Baylie! She is friendly, knowledgable, and fun! I scheduled my next appointment before I left and loved that I didn’t feel pressure to book again or to buy any products.

Zeenat Joshi a year ago

This is a hidden gem! The minute u enter the premises and the lift and arrive , u know your experience is going to be amazing. The glowing Adrianna was my masseuse. The atmosphere was calm and relaxing. She made me feel comfortable and welcome. The place was sparkling, and they had tons of services. They gave me a tour of the place, and I had the pleasure of meeting the gracious owner. This place is a rare combination of a savvy owner, hospitable, and welcoming staff to a well-kept, up to date and trendy salon n spa! I already booked for next month, how about you!

Taylor Rhine 2 weeks ago

I had a wonderful 60 minute relaxation massage with Alison! It was my first massage ever and she did a great job of making me feel comfortable and welcomed! I would highly recommend her for your massages.

Kaylee Clark 4 months ago

Hayley and Bryanna were nothing short of amazing! They were both very polite and friendly. They asked what I liked , gave me ideas, and shared valuable knowledge on how to take better care of my hair. This was my first time at this salon and I will definitely be back. They were able to get me in last minute right before my vacation! I had brought my mom with me… and the moment we walked in we were greeted and gave a small tour. We also had some delicious tea! Thank you for the amazing hospitality and kindness.