Awaken Medical Spa

This is the most beautiful facility. The staff and service providers are all fantastic and I couldn’t have asked for a better place. I received my first session of tattoo removal and my providers, Jess and Joann, made it extremely comfortable.

I truly appreciate the cleanliness along with the sterile environment of this establishment. From walking into the front door into the labs, I was impressed. Prior to my initial visit,I had went to an establishment for waxing and brow sculpture and tinting services. The outcome was something I could have done and have done for myself and to pay for the service. My next visit was to Awaken ~ LOVE everything about my entire experience. I then went to another spa for full wax, brow sculpture and tint ~ WHY ?? First of all, they had a sheet from they grandma's house, I didn't smell the clinical scent that reminded me of a sterile environment like Awaken. The technician was a lovely lady who did nice work. However, when I asked for something to remove the excessive wax remover from my face, their was no such supplies. What the technician brought me back in was a dingy white stained hand towel. My first thought was WTH am I being handed this unsanitary cloth? I said, oh no, I can't use this. Oh she replied, it's clean, it just is stained. Oh HELL No I thought. I asked do you happen to have something that is more sanitary for my face? I was handed to cotton balls. I used them until I got home then washed my face. $80 I paid. Not to mention, as I was exiting the room, another technician was in need of the room. She had her customer lay on the same sheet that I had just gotten up from. The sheet was never changed for the next customer, nor was the room sprayed down. I was like OMG, how many others laid in this sheet? I telephoned the spa to express my concerns. What I received was crickets and the reply "What do you want"? I was like, maybe be more sterile and have the proper supplies and change the sheet before each customer. Moving forward, if you are in need of facials, waxing anything spa like and your in Anderson, Indiana. Skip all the other places and go to Awaken. Trust me, I will Never go to another spa while in Anderson, Indiana.

I visited Awaken today for that of a hour float and 30 minute massage. I found the customer care and service to be top-notch, all encounters friendly, and informative! I very much felt a great sense of gratitude after the magnificent float and would highly recommend this to anyone who is in need of a mental, physical, or spiritual reset! The massage was equally as relaxing, too. I wish I had caught the names of individuals who were present, aiding me in both services, but I did not; regardless, they all deserve kudos for their excellent customer service! I will certainly return for more floats!

Awaken Spa is a hidden gem in Madison County, and if you haven't already visited, you are missing out! The staff is exceptional, friendly, professional and kind. The services are above and beyond what you could expect from a small town. We utilize the float tank (membership is the way to go!), as well as the zero gravity massage chair (so lovely, and you can pay by the minute so you can get exactly as much as you need) and more. As a woman, extra hair is very uncomfortable, and the staff have helped make my experience with hair removal nothing short of amazing. The results speak for themselves, and there is no pain, scarring or anything negative to say. I can't recommend Awaken Spa enough, give them a shot. You will be THRILLED you did!