HueVine Wellness + MedSpa

This is my 3rd visit for waxing. Every time is a beautiful experience! Beautiful atmosphere, from customer service, to display of the different products, the choice of music. So relaxing! I’ve been trying this gel moisturizer call Moist, and this Degunked clay mask. These two products have stolen my heart when it comes to facial products. When it comes to body products. I love the dry body oil, and purify bar is a keeper. I love the fragrance play. I use this oil my hair and all over my body. I will be trying a gel cleanser and a exfoliating toner next. Oh before I forget the purify bar can be used on your face and body. So I brought two.

Danielle restored a genuine confidence & happiness in particular areas of my skin through her expert laser hair removal process. Danielle walked me through the laser hair removal process & was the first person (even after years of dermatology appointments back to my childhood) to explain something about my hair growth that contributed to better self-knowledge of my body & care for it. Danielle made me feel comfortable—super important given the intimate nature of some services—from the initial consultation appointment and throughout each appointment. Danielle’s beauty products—bath bombs, lotions, soaps, and skincare products are researched, amazingly scented, soothing, relaxing, and effective, & some of them, if not all, of her product lines feature organic ingredients! Great holiday & just-because gifts! Even after laser hair removal I plan to keep coming back for spa services & recommend her & associates to anyone in need for either a pick-me-up or a longer term service. Danielle also gives back to the community through a Christmas drive. She’s a real one. Also, the Medspa itself is pretty. 10/10

I am such a fan and loyal customer of this place. The Owner (Danielle) is very passionate about what she does. She's very informative about all Services and Products. She's polite, professional, and prompt. I also had the pleasure of getting a facial by Amber. She is very sweet. Makes you feel comfortable and again, ensures that you are informed of any treatments that are recommended.

I am very disappointed with my experience at this Wellness Spa. I was overcharged for a simple consultation fee, and the value of the service did not match the price. What made matters worse was the attitude of the owner—aggressive, unprofessional, and dismissive when I questioned the charges.Before arriving, I had even called the day before to confirm the $75 consultation fee, yet I was still overcharged. When I raised concerns, the owner’s response was aggressive, unprofessional, and dismissive. She even went so far as to say my “energy” was wrong—despite not being in the front of the building when I arrived, and only reviewing me over cameras. It felt more like she was defending the receptionist, who had already given me incorrect information, rather than addressing the real issue. I admit I did walk out due to price change, refusing to pay the remaining amount because it went from $75-$85 dollars. The receptionist was wrong and I can prove it. It only made matters worse. The owner definitely was aggressive about her coins and I’m not upset about that is business but it’s how you conduct business.From my perspective, the pricing appears less about the quality of care and more about covering the cost of a high-end location, expensive equipment, and the “luxury” image the spa wants to project. Unfortunately, this comes at the expense of fairness and customer trust. I later discovered that I am not alone—many other customers have also reported being overcharged and experiencing the same unprofessional behavior from the owner. I came expecting a professional and relaxing wellness experience, but instead left feeling frustrated, disrespected, and financially taken advantage of. Until major changes are made in both management and customer service, I cannot recommend this spa. Writer's reply to owners response: The consultation I booked was clearly listed as 1 hour, not 30 minutes—and I can prove this with the time slot I scheduled. To say otherwise is misleading. Additionally, I would never sit and tell my “life story.” That is a complete fabrication. What I expected was a professional consultation, not personal storytelling. And on the subject of professionalism, as an aesthetic provider, it is standard practice to present your skin honestly so clients can see real results. Wearing full makeup during a consultation undermines credibility—clients should be able to see your actual skin, not rely only on pictures. For the record, this was never about money. I could have easily paid the amount twice over. The issue is with integrity and how clients are treated. The deposit itself even changed from $75 to $85, which raises serious concerns about consistency in your business practices. As a business owner myself, I know that if a front desk staff member makes an error, the professional response is to “eat the cost,” not push it onto the client. Also, let’s be clear: the fact that you changed your consultation policy afterward speaks volumes. If everything was as smooth and clear as you claim, there would be no reason to change your policy. Clearly, there have been several complaints about consultation pricing and inconsistencies, otherwise your policy would have stood as it was. Instead of addressing those issues, you’re deflecting by accusing me of being rude—when in reality, your tone as the owner came across as aggressive and unprofessional. Lastly, I was not rude at all during my visit. Respect goes both ways, and just because someone is the “owner” does not excuse being dismissive toward clients.