Revival Aesthetics

Yikes! This was one of the most disappointing experiences I've ever had with a cosmetic provider. First off, I have received neurotoxin treatments from different providers over the years and I refer a lot of people, so I have a solid basis for comparison. I don't write negative reviews lightly, nor do I write a lot of negative reviews which is why I felt it was important to share my experience. I sure won't be coming here again. First off the vibe was just really off , however I chose this practice because they were advertising a neurotoxin special, but unfortunately my experience was disappointing from beginning to end. I went to see Chennel on June 24th 2026. from the initial consultation, the pricing wasn't as straightforward as it appeared online. Once I arrived, the cost kept increasing based on additional explanations and calculations that were different from what I expected from the advertised pricing, as well as Chennel ''encouraging'' me to purchase xeomin instead of Dysport. The biggest issue, however, was my follow-up appointment. I originally had a Wednesday afternoon follow-up scheduled 2 weeks later, but I had to reschedule it due to work so I had to make appointments later in the day. We rescheduled my followup for Friday at 4:30 PM , now mind you, because I have OCD I am extremely meticulous on dates and times I HAVE to be especially with work, and I always repeat myself over and over when making appointment dates and times ,several times before ending a phone call to make sure everything is correct. I specifically confirmed "Friday at 4:30," multiple times. (She also said that she doesn't work later on Fridays even though the hours of operation say Friday 9 am to 5 pm. When I arrived that Friday, the office was locked, no one answered the phone, and no one was there. After calling the following day, I called and spoke with Deeana who was very nice, and we confirmed for me to come in at 12:40 PM on Saturday since Chennel didn't show up on Friday. What happened during that visit was the most upsetting part of the experience. Instead of acknowledging that a scheduling mistake may have occurred, I was repeatedly told by Chennel that she would "never" schedule a Friday evening appointment because the office is closed and she doesn't work nights. This wasn't said once—it was repeated over and over while shaking her head, despite my explaining that I had confirmed the appointment multiple times during the scheduling call. Being repeatedly told, in essence, that my recollection couldn't be correct was incredibly frustrating and upsetting. Rather than feeling heard, I felt dismissed and that an owner had to argue with me at her own practice, when I say literally argue shaking her head angry it was extremely uncomfortable. By the end of the conversation I was visibly distressed, and instead of working toward a resolution, the discussion continued to focus on why the appointment supposedly could not have been made. I was very unhappy with my results. During my initial appointment, I was told to come back in two weeks and that if there was still any movement, she would make adjustments. That was presented to me as the purpose of the follow-up. Based on my prior experiences receiving neurotoxin treatments elsewhere, that's also been the purpose of two-week follow-up appointments. However, when I returned, I was told that any additional units would be an extra charge. That was never explained during my initial appointment, so I was surprised to learn there would be an additional cost The treatment did not provide the improvement I had hoped for, which added to my disappointment. It's pretty obvious her and I won't want each other to be returning, I will stick to the plastic surgeons office I trust while doing accurate follow ups. Also the office can respond below and say I made this up about the date and time, but don't buy it, let her argue and make up what she wants. You will be happy elsewhere

Today I had my very first facial! Look, I’m not getting any younger ok? So, I thought that a good cleaning and scrubbing may be a good thing… To be honest, I had no idea what to expect. But, it was wonderful! The place was modern, and savvy, yet approachable. Nina took amazing care of me. She was kind, attentive, and effortlessly professional. I was completely at ease during every step! Seriously, I feel like my face can breathe again and I look visibly younger! She’s a wizard! I’ll definitely be back.

Don't have a Google account: This is Courtney I had such a great experience here! Deeana was absolutely amazing, she made me feel so comfortable and took the time to clearly explain everything I’d be getting done. I really appreciated her professionalism and care. I’ll definitely be coming back to this facility for any future needs. Thank you!

I first came here to get Botox for the first time.. I absolutely LOVED the results and the prices here are much better than anywhere else I looked. Chennel is just the best! She gave me the most thorough consultation and explained everything i needed to know about all of the neurotoxins that they offer in order to choose the right one for me. I’ve since been coming here a few months now for my weight loss injections, which I see both chennel and Deanna for…I feel like they are just so kind and genuine here and they aren’t focused on how much money they can get out of you like most places, instead they are focused on seeing you look and feel your best. I really trust this place and will always refer them to friends and family!