Accelerated Aesthetics

I started off with a six month treatment plan and decided to extend to a full year because I was really happy with my progress. I have rosacea and wanted to reduce fine lines and poor size. The mix of micro needling and chemical peels have really made a difference. I wanted to specifically think Jenny who took the time to explain every step she took and made me very relaxed during my chemical peel. I hope I have her again soon!

Worst experience ever Nikelle the owner is not trustworthy at all and Try to get over on her clients over priced please don’t believe the offers she do not honor them at all.I was in there she offered a service for a client didn’t let the client know the service was 500 additional dollars The client was pissed 😡 I purchased a year of of Chemical Peel for over 4 thousand dollars I only received 6 peels They are priced 500 each without the special then she said I had more I ask her to email me each service she never did I am not satisfied with my service that was not completed Never again!!! Not trustworthy I found some one who does chemical Peels for 250 same more Trustworthy Nikelle wants you to Lie about your experience before you are Done Please Do your research!!!

I totally got ripped off here and they charged $850 for ONE vile of tirzepatide. However, the girl I had a consultation with told me it was $750 and charged my card without sending me a receipt or any sort of email confirming my transaction. The standard price for one vile is around $300 so that was my bad to proceed with this rip off.

I hope anyone considering going to this med spa reads my story, and seriously reconsiders. I’m sharing my personal experience with Accelerated Aesthetics. Two months before my wedding, I purchased a half-year treatment plan and was genuinely excited to start. During the initial consultation, I was “sold” on their package-based plans and how’s it’s individualized and tailored to my needs, however I was not given any outline of my treatment plan and had to follow up multiple times just to get basic information. Meanwhile, the financing options were provided immediately with a card provided to set up during our consult. The package cost $2,772 for four sessions, which comes out to about $693 per session. Because the price felt so high, my fiancé called to politely ask if any discount was possible. We were told that certain products were being “specially” ordered just for me and that the “owners” special expertise was the reason pricing could not be adjusted. However, the treatments in my plan seemed to be standard services that any med spa would already have supplies for. As well as owners expertise… well she only preformed 2 out of my 4 services herself. One of the items in my plan included an AquaJet facial which was part of the total cost. I was shocked to see Accelerated Aesthetics advertising on socia media promotions for an AquaJet facial for only $75, as shown in the screen shot I’ve attached. The same treatment in my “specialized” plan had cost me significantly more. Three days before my wedding, in typical wedding week chaos, I had missed my AquaJet Facial appt. When I explained how close it was to my wedding, I was given no option to reschedule and shown no empathy from the team. That experience ultimately led me to request a refund for my remaining session. Afterwards, they blatantly ignoring mine and my fiancé’s repeated calls for weeks. The owner has never called us back or spoke to us from then on. Finally, I was emailed a few weeks later by Billing Specialist and was told that their policy does not allow refunds, even for services not yet performed. While I understood that policy when I signed the agreement, I still believe consumers should have the option to receive their money back for services they have not received, especially when they are unhappy with the experience. With my wedding being days away, I was able to get an apt at JEM Med Spa in Elmhurst for my facial. The difference in care and communication was night and day, and I finally felt like I was being treating with respect and transparency. Due to not being able to get a refund for my last service, I end up returning to complete my final treatment. This was performed by another provider, and she was amazing. She was kind, professional, and attentive. But unfortunately, the overall experience was so poor I would never recommend this place to anyone. Lack of customer care, lack of transparency with services and credibility with the cost of them. This was the worst spa I’ve ever worked with.